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Política de reembolso

Due to the perishable nature of our product, we do not accept returns. In the event you are dissatisfied with your purchase, you must contact us within 30 days of receiving your order. You may request a refund or replacement product, but we reserve the right to limit refunds and replacements, depending on the item. 

You can always contact us with any questions at customerservice@northcoastseafoods.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Unfortunately, we cannot accept returns on gift cards.

Refunds
Upon request, we will notify you once the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Order Changes / Additions
All orders are final. If you have a concern, please contact us ASAP. Thank you.

Coupon Codes
Unfortunately, once an order has been placed, a coupon code cannot be applied retroactively. The coupon code must be applied at checkout. All orders are final once placed.

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